015 portals from Michelle Primmer on Vimeo
Portals
Our industry leading self-service portal
We believe our customer portal is second to none and we continue to invest in innovations and improvements to give our customers unparalleled insights into their environment and real-time reporting.
Customers can view status and performance data, observe their real-time risk register, and easily make changes to services Brennan delivers. Through the portal customers also benefit from:
- Transparency of active and closed tickets;
- Their CMDB and hardware asset library;
- Get real-time Net Promoter Scores and Service Level Agreement performance;
- Patching compliance measures; and,
- Site-to-site network visibility, capacity planning, and monitoring.
Procurement portals that boast simplicity
Our feature-rich suite of procurement portals boasts simplicity and ease that will revolutionise how you procure and manage hardware and software for your business. Discover how our portals will make your IT team’s lives more accessible and enhance people’s technology experience across your organisation.
Procurement Portal
Our online B2B store enables you to view catalogues, check stock availability, receive quotes, manage requisite workflows, make payments securely and more.
Software Portal
Our online self-service CSP subscription portal enables you to add and remove licences, review billing and usage, allocate users and more, all from a simple and intuitive dashboard.
Client Testimonials
Endorsements that can only come from true connection
Here’s how we’ve earned the trust of complex businesses, in their words.
“Although the transition happened in the background, the results were almost immediate, with anecdotal comments coming in from all parts of the business, remarking on how fast and helpful the help desk had become, literally overnight.”
John Sutherland
Chief Information Officer, HammondCare
“Brennan had the in-depth experience to do this project and provided really detailed planning of what needed to be done, from day one to day one hundred. They were very good, very professional and very knowledgeable.”
Franz Tanamal
Group Systems Analyst, Elanor Investors Group
“The new system facilitates institutional knowledge across the organisation. The full record of audit where every action is recorded allows us to understand not only what’s been done, but very often you can see why things have been done.”
Senior Project Officer
Queensland Health
“It’s rare to find a tech partner who continues to invest in developing IP and an understanding of your business as well. That’s why Brennan is a valued strategic partner to Secure Parking.”
Rick Chandra
CIO, Secure Parking
“Brennan run a very professional team. I like how well it’s structured, how their processes are standardised, and that measurement and task execution is easily understood. It provides confidence that everything will be addressed, and nothing falls through the cracks.”
Phillip Short
Head of Business Systems Manager, Northline
“We transitioned from a situation where Brennan were simply providing best practice maintenance services, to one where they are now a very valuable and important strategic partner. We simply don’t get IT problems anymore. Our people are savvier, more independent, and more engaged with our technology journey as a whole.”
Stuart Deer
Chief Financial Officer, ADAMA
“Brennan is a trusted partner of ours, and there is certainly mutual respect and understanding from both organisations. We are both working towards the same outcome. It’s a deep-rooted engagement that will be ongoing.”
Phil Witchen
IT Manager, Delaware North
“We have a very good relationship with Brennan, and they work with us like an extension of our team. We work together collaboratively and bounce ideas off one another. We are aligned in terms of our culture – respectful, engaged, and accountable.”
Kim Heng
Head of Projects and IT, Active Super
“Our cybersecurity capabilities have been greatly enhanced. We are now able to respond quickly to security alerts and keep our environment secure.”
Jeff Peters
Manager, Information Systems, Brisbane Catholic Education
Boost your business efficiency
Partner with us for reliable IT support. Contact us now and find out how we can streamline your IT needs!